Leaks and burst pipes
Water dripping through the ceiling, a burst pipe or a leaking joint. Close the main valve, mark the request as urgent and describe what you see.
Plumber · Vienna
Leak, blocked drain, toilet or water heater trouble? Describe the problem in a few lines. An independent local plumber contacts you and agrees the price with you before starting.
Free. Your number only goes to the plumber who handles your request.
For flats, houses, offices and shops. Pick the closest one in the form, the plumber asks for the details.
Water dripping through the ceiling, a burst pipe or a leaking joint. Close the main valve, mark the request as urgent and describe what you see.
Sinks, showers, baths, toilets and drain pipes that drain slowly, smell or overflow, unblocked with the right tools.
No hot water, a heater that trips or leaks: repair, descaling and replacement of boilers and gas wall heaters (Therme).
Shower, bath, washbasin, sink, dishwasher and washing machine connections for a renovation or a new appliance.
Dripping taps, worn valves, wobbly sinks, a toilet that keeps running, radiators that leak or stay cold.
A damp patch, a water bill that jumps or a meter that turns with every tap closed: the plumber looks for the hidden leak.
What is wrong, where you are and how urgent it is. Photos help, keep them ready for the call.
Your request goes to an independent plumber who works in your part of Vienna.
The plumber explains what needs doing and agrees the price with you. If it does not suit you, you can say no.
How fast a plumber can come depends on who is available in your area. If it is urgent, say so in your message.
Much of Vienna lives in Altbau buildings from the Gründerzeit, with old risers, galvanised pipes and wall-hung gas combi boilers (Therme) in the kitchen or bathroom. Typical call-outs are blocked drains, leaking siphons, dripping taps and boilers that stop working when the heating season starts in October. Plumbing, heating and gas work in Austria is a regulated trade (Installateur), so the plumber needs a valid Gewerbe licence, which you can check in the public GISA register.
In rented flats, the Hausverwaltung is often responsible for risers and shared pipes, so it is worth informing them before work starts.
Indicative range seen on the local market, not a quote. The final price depends on the job and is agreed directly with the plumber before work starts.
This site only handles plumbing jobs, so your request goes to someone who does this work every day.
No work should start until you have agreed the price with the plumber. You are free to decline.
Write your request in English or German. Tell us which language you prefer for the call.
Sending a request costs nothing. The work is carried out and invoiced by the plumber.
Map of the neighbourhoods covered in Vienna
Positions are approximate. © OpenStreetMap
A survey by the Vienna Chamber of Labour (AK Wien) found plumber rates of roughly 73 to 113 EUR per working hour on weekdays, plus travel time or a travel flat rate. Emergency services at night, on Sundays and public holidays cost considerably more. Always ask for the full price before work starts.
Check the water pressure gauge and whether the boiler shows an error code. If you smell gas, leave the flat and call the gas emergency number 128 straight away. Gas appliances must only be repaired by a licensed Installateur.
It depends on your contract and the Mietrechtsgesetz. Shared pipes and risers are usually the building's responsibility, while small parts inside the flat can be the tenant's. Contact your Hausverwaltung if unsure.
Vienna's mountain spring water is fairly soft, but some districts also receive groundwater, which is harder. Over time aerators, shower heads and boilers still build up some limescale, so regular descaling and a yearly boiler service help.
Describe the problem in two minutes. A local plumber calls you back and agrees the price before any work.